Powerscreen employs a dynamic balanced scorecard approach to monitoring dealer performance regularly throughout the year. The scorecard rewards distributors for superior achievement across a range of business disciplines including: providing excellent customer support, achieving machine and parts sales targets, financial management and commitment to the Powerscreen brand. “Gold” status is awarded to all top tier distributors, but each year the company recognizes the efforts of a select group of distributors.
Congratulations to first year Powerscreen distributor Kwintmadi-Lonmadi, Russia on their impressive achievement of securing the top spot on the scorecard for 2012. Kwintmadi has more than 20 years of experience as an equipment distributor in European Russia, with a network of branches across most of the major cities in the region. Kwintmadi recognizes customer support as a key to building a long term relationship with customers. The company’s mission statement is to “provide Russian customers the most modern construction and materials handling equipment available today, with World Class levels of service backup to match. This will guarantee maximum level of profitability for the customers, whatever their work and wherever their worksite.”
Gerald Sturmayr, General Manager for Kwintmadi stated, “this is really good news, we feel honored and are very proud about this achievement.”
Congratulations also go to Powerscreen of Texas, USA and Genserv, Oman on achieving excellent results on the scorecard, ranking second and third positions respectively. 30% of Powerscreen dealers achieved top tier “Gold” status and are to be commended for their on-going efforts to continually improve their business and deliver a first rate level of service to our valued customers.